Dealership Reviews

Great customer service with Vito and Matt! We drove an hour away from MD to see and drive a vehicle and it was worth the visit. Friendly atmosphere and everyone was pleasant compared to other dealerships. Would definitely return. Be sure to ask for Vito Vita and Matt!

Jeff M. was a good salesman yesterday and the sales manager was awesome!!!

From start to finish, Scott, Nicole, and Kris showed the best customer service we have seen in a very long time. We went in not knowing what we were looking for and they did everything to make this process as smooth as possible. There was zero pressure, no hassling, no BS. My husband walked out saying he’s never felt so good about buying car before. Thank you all! Would give more stars if possible... See More

The dealership is clean, employees are very friendly, helpful and explain things well. Technicians do excellent work. A+++

So incredibly happy with my purchase from Hertrich. I am not an easy customer but Jordan and Kevin were able to work a deal that I couldn't say no to. I have zero regret in my purchase and will definitely be bringing my family there for future purchases.

Ask for Jordan. He goes the extra mile to make sure you are 110% comfortable with your vehicle selection. Jordan and Nicole made the buying experience absolutely painless. Thank you Easton Hertrich! (A&L)

Had a very pleasant experience buying an f150 here with Jordan as a salesman. Told him what I was looking for and he put me in it on the first try. Highly recommend! And the process from start to finish was impressively fast!

John Worrall and all the guys at Hertrich were great! Thank you for making this experience as easy as possible! It was a very straight forward process. And I got the Jeep I've been searching for! ✌🏻

Nicole, sales manager at Hertrich Ford of Easton, engineered just the new car (actually, a pre-owned Honda Pilot) arrangement we needed to meet our needs. We are eternally grateful for her efforts and great customer service. She led her Team through a search process that really got the job done. Thanks to Nicole, and highest recommendations regarding folks using her and her Team as their sales lea...  See More

Amazing customer service!! Stopped by on our way traveling to use the restroom, and received all smiles.

Great folks, made the process painless and fast. I worked with Jordan and he was a pleasure, very responsive, got me everything I needed to make a decision and had a great attitude. The whole team worked together to get me on the road as easy as possible. Thanks Hertrich Fam! 👊😎

TY so much for helping me out with a quick fix Sat AM. Down from NJ for a Wedding in St. Michael’s and my Ford Expl acts up and post check engine light with car acting funny. Took me right in first thing Dat AM an 20 minutes later all was well! Outstanding service Dept.

The employees here are always friendly. The service department is especially customer oriented.

John was my salesman and Kevin was the finance manager, i also had a lady help me with getting my numbers right(can’t remember her name!) I’ve never had a more personal and smooth experience. They dealt with me being picky and up to this day John has been there to help me with anything I needed. Highly recommend this company and John! Awesome service all the way around!

Had a great experience here. My salesman Matt Christopher was awesome! All my expectations were exceeded at this establishment. Got a great truck at a great price. Not haggling, no bs. Go see Matt for your next truck.